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Senior Experience Strategis

Location: London | United Kingdom

Category: Creative

Type: Permanent

Salary: £45000 to £50000 per year

Benefits: + training and benefits

The Role:

Job title: Senior Experience Strategist

Where: This Agency is an award-winning global customer experience agency. They sit at the epicentre of creativity, strategy, and technology. The team cover product innovation, service design, UX/CX strategy and solutions.

Clients include: Energy, Finance, B2B, Ecom, Fashion.

The Gig:

  • Working across a diverse range of clients and projects.
  • Deliver across strategy, insight, design, implementation, testing and optimisation.
  • Lead and deliver against Service Design briefs
  • Lead audits to assess and analyse, looking for opportunities to improve.
  • Understand the customer, perform research and analysis, develop insight to help the development of the UX strategy and inform decisions.

 

Desired skills:

  • 4+ years experience working within a UX focused role
  • Confident working on service design, as well as helping to champion the value of service design internally.
  • Be a leader, and an excellent communicator, with confidence in a client-facing role.
  • An inquisitive and creative mind set, with the ability to empathise with the end user.
  • Ability to apply a mix of qualitative and quantitative analysis techniques to produce insights that help our clients improve their UX.

 

Full spec available

Salary approx £50k plus training and a great benefits package.

Let us know your thoughts

Please note that all applicants must have the right to work in the UK.

Truffle will reply to successful applicants within 48 hours.

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Truffle is made up of experienced and trusted consultants with backgrounds in creative and digital recruitment from leading agencies. Our clients keep coming back to us because we're straight talking, proactive and in tune with our marketplace. We don’t believe in the ‘hard sell’ approach, we're organic in the way we work and this works well for our clients.

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