Head of Experience Design (UX)

Mishel Cordes

Mishel Cordes
January 8, 2019
Central London, United Kingdom
Job Type
£100K plus bonus and benefits packages



Truffle are looking for an energetic, passionate Head of Experience Design who enjoy sweating the details – working across devices and touch-points – to design and deliver bold work for our brave clients across the UK. Reporting to the Chief Experience Officer, you’ll be a key part of the London-based Experience team working hard to put the customer at the centre of everything that you do (and you’ll challenge our clients and their teams to do the same), and bringing propositions, products and services, and ‘the art of the possible’ to life.

The ideal candidate will:

  • Be a design leader with deep knowledge of information and interaction design across a variety of devices, touch-points, experience domains and sectors
  • Have a keen eye for detail, a strong aesthetic and point of view on visual design
  • Have a fundamental understanding of service design, and extensive experience as a practitioner
  • Have a working knowledge of content strategy and production (e.g. short-form video, native ads)
  • Be well-versed in modern design research methods (remote and ethnographic)
  • Have demonstrable experience helping global brands design and deliver digital products and services
  • Have a strong desire to co-create (with clients and internal teams), and experience facilitating this type of collaboration
  • Have experience leading large insights, strategy, design and user experience teams in a National or International role
  • Be a natural leader with hands-on experience motivating and managing a large, multi-disciplinary Experience Design Team

The Basics

  • Able to demonstrate relevant mastery of Adobe CC
  • Expertly proficient in Sketch and Invision
  • A specialist in 2 or more other rapid prototyping tools
  • Well-versed in either Design Thinking or MG Taylor methodologies
  • Working knowledge of Framer, UX-Pin
  • Working knowledge of HTML, JS
  • Ability to navigate a variety of legacy UX tools (e.g., Axure, Omnigraffle, etc.)
  • Confident verbal and visual communicator
  • A natural problem solver
  • Previous National or International discipline leadership experience (medium to large team)

Specific responsibilities include:

  • Be involved in the financial management of clients
  • Help to identify and research opportunities on new/existing clients
  • Develop project strategies to solve complex technical challenges for our clients
  • Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team
  • Train, coach, and supervise team members

Location: Central London

Get in touch with Mishel at Truffle today for more details: mishel@truffletalent.com

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